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    Did you know modems wear out?
    Well, that’s not the technical term but it’s the easiest way to explain it. As modems age they b...
    I can't find some of the cable channels I normally watch.
    We have made some updates to our cable TV channels. If you do not have a set-top box, please use the...
    What is MEGABurst?
    MEGABurst is available in the Tacoma area for customers that are on the DOCSIS 3.0 package of 12 Mbp...
    What are your minimum system requirements for High-speed Internet?
    To get the most out of your Rainier Connect High-speed Internet experience, your computer will need ...
    Network Approved Modems
    Are you currently experiencing intermittent connectivity or slow speeds? If your cable modem is not ...
    How do I access AOL using my High Speed Internet?
    Make sure you computer is connected to the internet. Start your AOL software. On the Sign On screen,...
    Lightcurve Approved Modems (not for use on the Click! Network in Tacoma).
    The cable modem must be DOCSIS compatible; however, even if a cable modem is DOCSIS compatible doesn...
    What is the CATV Franchise Tax?
    For those customers that receive cable television service, the FCC allows local franchising authorit...
    What is the PEG Tax?
    Short for Public, Educational, and Governmental, the PEG fee is a flat fee charged to cable subscri...

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    Lightcurve - Ultra-Fast, Reliable Internet for Home or Business
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