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Mashell Telecom, Inc. d/b/a Rainier Connect, utilize Customer Proprietary Network Information (CPNI) when providing telecommunications products and services to our customers. CPNI is defined as information relating to the quality, technical configuration, destination and amount of use of telecommunications services, including information that may appear on a customer’s bill.
Under State and Federal law, telephone companies have a duty to protect this information. As a customer, you have the right to deny Rainier Connect the use of CPNI for marketing purposes. This is considered an “Opt-Out” approach.
If a customer decides to “Opt-Out” they will not receive any additional product or service information beyond their current subscription enrollment. Denial of the use of CPNI will not affect the provision of any services subscribed to by the customer. Rainier Connect does not and will not sell or offer such information to any third party. All CPNI information is used strictly by Rainier Connect.
Please note that information published in the telephone directory is not considered CPNI. If you choose to “Opt-Out,” you can complete and submit the form below or contact our office to request to be placed on an “Opt-Out” listing. Once you “Opt-Out,” you will remain on this list until otherwise requested. If you do not “Opt-Out,” Rainier Connect may begin use of this information.
You will receive written confirmation of your “Opt-Out” within 48 hours of informing us of this decision. If you do not receive the confirmation at that time please contact our office.
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