Rainier Connect's Newsroom
Get the latest official news from Rainier Connect. Check out the articles below to find news, tech updates, guides and more important information from Rainier Connect.
Rainier Connect announces Digital Equity Partnership
26 April, 2023
Now offering complimentary Internet service to qualifying organizations in the Tacoma and surrounding service area. Rainier Connect announces the launch...
United Healthcare UCard Payments
21 April, 2023
Customers may have received UCards from United Healthcare, which is the new Medicare member ID card and provides access to more benefits. On the website,...
Rainier Connect Announces Fiber Network Expansion in Washington State
24 January, 2023
Rainier Connect will be expanding its fiber network into current and neighboring counties with the goal of bringing fast and reliable high-speed Internet...
Showtime HD On-Demand
22 April, 2022
Showtime HD On-Demand will cease on June 30, 2022 for all Click Cable TV customers only. Showtime HD On-Demand will remain available for all Rainier Connect...
How to Protect Your Accounts from Phishing Scams
17 February, 2022
Phishing scams are fraudulent email messages that appear to come from legitimate businesses, such as your Internet service provider or your bank. These...
Tacoma Internet Speeds Increase More than 100%
01 November, 2021
Rainier Connect announced today it has increased speeds in its Tacoma, WA network for all existing and new customers for no additional charge. Rainier...
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This is just a note to tell you how much I love your customer service. I called Customer Service and talked to Monica Hill, what a wonderful and patient person she is! She walked me through what I needed to do and wouldn’t leave me until I was sure of myself.
Pam B.
Tacoma, WA

Very happy with them. Looking for other options for phone and Internet. They have great prices and I didn’t have to wait on hold forever. The process of moving to them has been straightforward.
Paul P.
Tacoma, WA

Outstanding customer service when the internet got cut by the construction across the alley. It was a pleasant and productive experience from the first call, when the problem couldn’t be solved, they scheduled a technician to come just a short time later.
Tom T.
Tacoma, WA