Support Center

No Sound – Cable TV Issues

No Sound

Properly plug your television and digital cable terminal into an electrical outlet.
Verify that the mute button is not in use.
Make sure all cables are properly connected.
Make sure the television power is turned ON.
If your settop includes a VCR and/or stereo, make sure they are properly connected to the DCT.
Make sure your television is tuned to the proper output channel (3 or 4).
Make sure the volume is turned up.
If the problem is with channels below 100, check the SAP setting, referring to the handbook provided by the manufacturer of your television.
For channels above 100, check the Language Preference setting in the Program Guide Settings Menu.