WatchTVEverywhere works anywhere you can receive an Internet signal: in your house, at work, at the mall, at a hotel, the airport, a vacation home- anywhere! Wired connections and in-home WiFi will provide the best overall quality. The quality of WatchTVEverywhere service while traveling (airports, stores, etc) will vary with the signal strength and bandwidth of the Internet connection you use. Be extra careful when traveling, especially outside the U.S. because data roaming charges may apply, and they can be very expensive.

Nothing! At this time, there’s no extra cost to our cable TV subscribers for WatchTVEverywhere, so feel free to explore. There is nothing on the site that will result in an extra cost to you (except overage charges from your cellular carrier, if applicable). As long as you can receive the TV Network in your “regular” cable channel lineup, you may view that network’s TV Everywhere content, if available.

• WatchTVEverywhere is FREE. There’s no extra charge to use it.
• It includes live TV. Hulu and Netflix only offer previously recorded shows.
• It has full episodes of current shows. For instance, episodes of The Closer and Leverage on TNT are available within days of their premier.

WatchTVEverywhere is a service that allows Rainier Connect cable TV subscribers to view TV programs on devices other than a TV set. This can include a PC, a laptop, tablet or smartphone.

Instructions for setting 4:3 override on a DCH6200

1. Turn off the set-top with the remote
2. Press power and within 1 second press MENU
3. If you were fast enough, you’ll see a white screen with USER SETTINGS at the top
4. Change the 4:3 OVERRIDE to be either 480I or 480P (depends on what your TV supports).  If you cannot verify what the TV supports then select one setting and if it does not look correct change it to the other
5. Press MENU to exit
6. Power off the settop and then power it on again

To place an international call with Rainier Connect follow the steps below:

For Canada and Caribbean countries:
1 + area code + local number

For Mexico:
011 + 52 + city code + local number (local numbers may be 7 or 8 digits)
*To call a mobile phone in Mexico, dial 011 + 52 + 1+ city code + local number

All other countries:
011 + country code + city code + local number

For a list of country codes, click here.

For international telephone rates, click here.

You may notice a delay before the call connects when dialing and international phone number.  To avoid this delay, press “#” after dialing the number.

Windows 8 Mail Client (seems to work best with imap)

1. Hit the ‘Windows’ button on the keyboard to go to the main Win8 screen.
2. Select Mail
3. Move mouse to bottom right hand corner of screen to bring up the right sidebar panel
4. Select Settings
5. Select Accounts
6. Click on Add an account
7. Select Other Account
8. Under Other Account, enter the following:

a. Email address

b. Password

c. Show more settings

d. Username (entire email address)

e. Incoming mail server:

    mail.rainierconnect.com

    Incoming Port: 143

f. Outgoing mail server:

    mail.rainierconnect.com

    Outgoing Port: 587

Check only:

“Outgoing server requires auth” and “Use the same username and pw to send and receive email”

To check the status of your firewall and turn it on if needed, follow these steps:

For Windows

1. Open Windows Firewall by clicking the “Start” button, clicking “Control Panel,” clicking “Security,” and then clicking “Windows Firewall.”
   (If your Control Panel is set for category view, you will see “system and security” but if it is set for large or small icons, then you will actually see “Windows Firewall” itself. That setting is in the upper right hand corner of the Control panel box.)

2. Click “Turn Windows Firewall on or off.” If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Click “On,” and then click “OK.”

If you want the firewall to block everything, including the programs selected on the Exceptions tab, select the “Block all incoming connections” check box.

For Mac OS X 10.6 and later

1. From the Apple menu, select “System Preferences…” When the System Preferences window appears, from the View menu, select “Security & Privacy” (10.7 and later) or “Security” (10.6).
2. Click the “Firewall” tab.
3. If the orange padlock icon in the lower-left side of the window is closed, click it, and then authenticate with your Mac’s administrator username and password. This will allow you to make changes.
4. Click “Turn ON Firewall” (10.7 and later) or “Start” (10.6) to enable the firewall.
5. To configure the firewall, click “Firewall Options…”(10.7 and later) or “Advanced…” (10.6). In the sheet that appears, choose from the following options:
   • For the strictest setting, check “Block all incoming connections.”
   • Check “Automatically allow signed software to receive incoming connections” to allow digitally signed applications access to your network without prompting.
   • Click “Enable stealth mode” to have your computer ignore pings and similar software that attempts to discover your computer.
   • Use the plus and minus buttons to add and remove applications from the firewall. When added, you can either allow or block traffic to them.
6. Click “OK” to save your settings.

Staying Connected

Most cordless phones will not work during a power failure. Landline telephones—those that use only a phone line and do not require a power cord or batteries—will continue to operate during most power failures. Cell phones may or may not function properly. Cell phone systems also have a tendency to overload during a power failure because of overuse. For our rural customers, we recommend keeping at least one regular, old-fashion phone in the house for power failures.