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    Poor Audio/Low Audio Level on Premium Channels – Cable TV Issues

    Poor Audio/Low Audio Level on Premium Channels – Cable TV Issues

    Solution/Answer:

    If you are experiencing decreased audio on some premium channels or you are having difficulty hearing the dialogue, but the background sounds come through clearly, the “Audio: Range” is out of adjustment.

    • To correct this, push the SETTINGS button twice.
    • Locate “Audio: Range” in the menu and press SELECT.
    • For the best quality audio on all channels, the “Narrow” option is the best.
    • For some programs, “Normal” or “Wide” may be used if you have a stereo audio system connected.
    • Not all programs are compatible with the “Wide” setting, so the volume may appear to be washed out, or too low to hear without turning the volume up extremely high.