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    United Healthcare UCard Payments
    What is the Non-Pay Process?
    Please visit our policies page for more information about our Non-pay process.
    What happens to my promotional rate if my account is disconnected?
    If your account is disconnected due to non-payment of services, it will result in a void of all spec...
    How do I create a SmartHub account?
    Click this link for instructions to create and log into SmartHub to manage and make payments online....
    How To Read Your Bill
    Find the corresponding description for each section at the bottom of this page. Primary Billing Numb...
    What is the CATV Franchise Tax?
    For those customers that receive cable television service, the FCC allows local franchising authorit...
    What is the PEG Tax?
    Short for Public, Educational, and Governmental, the PEG fee is a flat fee charged to cable subscri...
    How To Read Your Bill - Billing Guide
    Find the corresponding description for each section at the bottom of this page. Primary Billing Numb...
    What if there is a problem with my payment?
    If a payment is refused by your bank for any reason, including insufficient funds, closed or unautho...

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