Contact Rainier Connect for Live, Local Customer Support
Whether it’s a question about setting parental controls or you need to resolve an issue, like an outage, you have many ways to connect with us. Call, email, or stop by. We look forward to assisting you.
Connect with Rainier Connect
Help & Support
Visit our Customer Self-Help Support site for access to how-to information, user guides, and troubleshooting tips. Available 24 hours a day, 7 days a week. 888.988.8508
Email us
If you didn’t find what you need through our help & Support site, send us an email. We’ll respond within 24 hours. Exceptions: Holidays or multiple questions may take longer.
Phone
Please call us Monday – Friday 9:00 am to 5:00 pm.
Tacoma Customer Care:
253.683.4100
800.832.5725
Centralia Customer Care:
360.330.5535
Eatonville Customer Care:
360.832.6161
Stop By
Our Tacoma office is now open! Please stop by our Tacoma lobby Monday – Friday 9:00 am to 5:00 pm.
Tacoma
2516 South Holgate St
Tacoma, WA 98402
Eatonville
104 Washington Ave N
PO Box 639
Eatonville, WA 98328
Directions
Centralia
1417 Kresky Ave, Suite 1
PO Box 683
Centralia, WA 98531
Directions
Mail Payments to:
PO BOX 34540
Seattle, WA 98124-1540
